We understand how valuable your personal information is. That's why goot7 applies the highest security standards to protect every member's privacy. This page clearly explains how your data is collected, used, and kept safe.
Before You Read: This Privacy Policy is written in plain language so every member stays fully informed about their data. Creating an account on Goot7 constitutes acceptance of this policy.
Goot7Welcome to the goot7 Privacy Policy. We believe that protecting each member's personal information is our first and foremost responsibility. You have every right to know how the data you provide while using the goot7 platform is collected, where it is stored, and how it is used.
This Privacy Policy goot7's website, mobile application, and all related services. This policy applies equally to every member using our platform from Bangladesh. We may update this policy at any time, and you will be notified of any changes in a timely manner.
Our Commitment: Your data is never sold or shared with any advertiser or third party without your permission.
goot7 Only the information necessary is collected. Requesting unnecessary or excessive data goes against our policy. Below is a clear breakdown of the types of information we collect:
| Data Type | Why It's Collected | Mandatory? |
|---|---|---|
| Full Name | Account Verification & Withdrawal | Yes |
| Mobile Number | Login, transactions & OTP verification | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email Address | Verification & Communication | Optional |
| National ID | KYC Verification (if required) | Subject to Terms |
goot7 Your information is used only for specific, defined purposes. No data is processed unnecessarily. Below is a complete breakdown of how we use your information:
Marketing Communications: You can opt out of marketing emails or SMS at any time. Simply go to your account settings and update your notification preferences.
Protecting Your Information goot7 We use industry-leading technology. Our security infrastructure is independently audited by security experts at least twice a year.
Your password is never stored in plain text — bcrypt hashing is always used. Financial data is kept on separate encrypted servers with no direct internet access.
Your Responsibilities: Never share your password or OTP with anyone. No goot7 staff member will ever ask for your password.
goot7 Cookies are used on our website and app. Cookies are small text files stored in your browser that help improve your browsing experience. They do not read any personal files or data from your device.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Deleted at end of session |
| Functional Cookies | Saving Language & Preferences | 30 Days |
| Performance Cookies | Page Load & Error Analysis | 90 Days |
| Analytics Cookies | User Behavior Analytics | 1 Year |
You can clear cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
goot7's members each have specific rights over their own data. We fully respect these rights and are happy to assist with any request.
To find out what information we hold about you, simply submit a request. Full details will be provided within 7 business days.
If any of your information is incorrect, you may request a correction. Contact our support team and provide the relevant proof.
After your account is closed, your personal data will be deleted within the specified timeframe. Information required for legal compliance will be retained for the applicable retention period.
You can download your data in a portable format (CSV or JSON). The file will be sent within 10 business days of your request.
You may object to your data being used for marketing or profiling purposes, and we will honor that request.
goot7 Anyone under 18 is strictly prohibited from using the platform. Date of birth is verified at registration, and a national ID or birth certificate may be requested in cases of doubt.
If we become aware that a minor has registered an account, that account is immediately closed and all associated data is securely deleted. Any refund of deposits is processed through the account holder's guardian.
For Parents: If your child has accessed goot7 in any way, please support@goot7.com. We will take prompt action.
goot7 No data is retained beyond what is necessary. Specific retention periods are defined for each type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information (Active) | For the lifetime of your account | Service Delivery |
| Transaction Records | 5 Years | Legal Obligations |
| KYC Documents | 3 Years After Account Closure | Regulatory Requirements |
| Support Conversations | 2 Years | Quality Control |
| Log Files | 90 Days | Security Analysis |
| Marketing Preferences | Until consent is withdrawn | Communication Management |
Once the defined retention period expires, data is automatically deleted through a secure process. Our data retention policy is reviewed on a regular basis.
If you have any questions, concerns, or complaints about our privacy policy, please contact our dedicated privacy team directly. We take every complaint seriously and aim to provide an initial response within 72 hours.
Your feedback on our privacy policy helps us improve. Earning and maintaining your trust is our goal.
Our Commitment: You will be notified at least 14 days before any changes to the Privacy Policy take effect.
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